GDPR

We follow strict GDPR standards to protect every piece of your personal data with complete transparency and control.

GDPR Compliance
General Data Protection Regulation - Your Privacy Rights

At Prism Infoways, we prioritize your privacy and ensure compliance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, protect, and manage your personal data.

1. Data Collection & Usage

We collect personal data such as name, email, phone number, and business details when you use our website, services, or contact us. This data is used to provide and improve our services, communicate with you, and fulfill legal obligations.

Types of Data We Collect:

  • Personal identification information (Name, Email, Phone Number)
  • Business details and company information
  • Communication preferences and inquiry details
  • Technical data (IP address, browser type, device information)
2. Data Protection & Security

We implement appropriate technical and organizational measures to ensure the security of your personal data. Data is stored securely and access is restricted to authorized personnel only.

Our Security Measures Include:

  • SSL/TLS encryption for data transmission
  • Secure data storage with restricted access controls
  • Regular security audits and updates
  • Employee training on data protection practices
3. Your Rights Under GDPR

You have the right to:

Right to Access

Access your personal data and receive information about how we process it.

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your data under certain conditions ("right to be forgotten").

Right to Restriction

Restrict or object to the processing of your personal data.

Right to Data Portability

Request your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests or direct marketing.

You can exercise these rights by contacting us at [email protected]

4. Data Retention

We retain your data only for as long as necessary to fulfill our obligations or as required by law. Once data is no longer needed, it is securely deleted.

Retention Periods:

  • Customer data: Retained for the duration of the business relationship plus any legally required period
  • Marketing data: Retained until consent is withdrawn
  • Technical logs: Typically retained for 90 days
5. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience. You have the option to accept or decline cookies through your browser settings.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Performance Cookies: Help us understand how visitors use our website
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can manage your cookie preferences at any time through your browser settings or our cookie consent banner.

6. Third-Party Services

We may share data with trusted third-party service providers for operational purposes. These providers are required to comply with GDPR and ensure data protection.

Third-Party Service Categories:

  • Hosting and infrastructure providers
  • Email and communication services
  • Analytics and performance monitoring tools
  • Payment processors and financial services

All third-party processors are bound by Data Processing Agreements (DPAs) that ensure GDPR compliance.

7. Data Breach Notification

In the event of a data breach, we will notify affected individuals and relevant authorities in accordance with GDPR requirements.

Our Breach Response Process:

  • Immediate investigation and containment of the breach
  • Notification to supervisory authorities within 72 hours (when applicable)
  • Direct communication with affected individuals without undue delay
  • Implementation of measures to prevent future breaches
8. Contact Us

If you have any concerns regarding your data privacy, please contact our Data Protection Officer at [email protected].

Data Protection Officer

For all GDPR-related inquiries, requests to exercise your rights, or privacy concerns, please reach out to our dedicated Data Protection Officer.

Email: [email protected]

We are committed to responding to all inquiries within 30 days in accordance with GDPR requirements.

Get in Touch

Have questions about GDPR compliance or how we handle your data? Our team is here to help and ensure your privacy is protected.

Visit Us

Plot No.-CP9, Sector 8, IMT Manesar,
Gurugram, Haryana 122052